To me, one of the most exciting aspects in a company’s lifecycle in which to participate is the product roadmap. As a customer of numerous services and from my many years of working in Customer Success, visibility into a company’s product plans reinforces my trust in it and my affinity for the brand. The fact that I’m entrusted with those plans, invited to provide feedback, and actually steer the company’s direction means the world to me. I feel that not only am I being heard, but that I’m also afforded the opportunity to make a difference.
Blog posts of 'product-roadmap' tag