> ## Documentation Index
> Fetch the complete documentation index at: https://cloudinary.com/documentation/llms.txt
> Use this file to discover all available pages before exploring further.

# Account management troubleshooting and tips


This section provides troubleshooting guidance and useful tips related to account management.  

These topics answer questions that are commonly asked by actual Cloudinary customers.

{table:class=no-borders overview} Page|Description
---|---
[How can I cancel or delete my Cloudinary account?](ts_how_can_i_cancel_or_delete_my_cloudinary_account) | Learn the difference between canceling and deleting your Cloudinary account, and how to request permanent account deletion.
[How to create a new account using an email address with pre-existing account](ts_how_to_create_a_new_account_using_an_email_address_with_pre_existing_account) | Learn how to create a new Cloudinary account when you already have an account associated with your email address.
[How do I manage credit card payments for my account?](ts_does_cloudinary_support_credit_card_payments) | Learn about credit card payment options with Cloudinary, how to set up and update payment methods, and what to do if a payment fails.
[Why is my account disabled and how can I recover my disabled account?](ts_why_is_my_account_disabled_and_how_can_i_recover_my_disabled_account) | Learn why your Cloudinary account may be disabled due to exceeding your plan's quota or payment failure, and how to re-enable it.
[How can I migrate an existing account from Media Optimizer to Programmable Media/Assets?](ts_how_can_i_migrate_existing_account_media_optimizer_programmable_media) | Media Optimizer is no longer available. Learn your options for creating a new Programmable Media account using the same email address.
[How to successfully go live with a major Cloudinary implementation](ts_how_to_successfully_go_live_or_launch_a_new_activity_with_cloudinary) | Learn best practices for planning, developing, deploying, and monitoring a major launch or changes in your Cloudinary implementation.