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Join the Customer Success team

Solutions Architect - East Coast (US)

At Cloudinary we are building the world’s best platform for end-to-end media management. As the leader in cloud-based image and video management for both web and mobile applications, Cloudinary is the natural choice for companies wanting to upload, store, transform, optimize and deliver media. Cloudinary is a profitable 2018 & 2019 Forbes Cloud 100 honoree with over 6,000 customers, half a million users around the world and a rapidly growing partner network.

We are searching for a tech-oriented Solutions Architect to help our customers make the most out of Cloudinary. As a member of our Customer Success team you will focus on guiding and increasing adoption of Cloudinary's solutions. If you're in the East Coast, come join our US team!


Responsibilities:

  • Serve as the technical leader in a pre-sales and post-sales capacity for successful onboarding of Cloudinary’s platform
  • Understand customer’s requirements and help design an optimal solution for their needs
  • Work cross-functionally to help define requirements and architect custom solutions and identify blockers
  • Provide escalated level of support for critical customer operational issues
  • Engage in customer calls and onsite visits to consult, train and create future partnership growth


About You:

  • 5+ years of experience as a Solutions Architect or Professional Services role
  • Deep technical knowledge of web development technologies, web performance, CDN, or video
  • Strong communication and presentation skills
  • A passion for problem solving
  • Bachelor or Master's degree in Computer Science or related
  • May require some travel
  • Must live in the East Coast region

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Are you a fun, talented and experienced individual? Do you have an entrepreneurial spirit and passion for cutting-edge technologies? if so, come join us! Check out our job openings.