At Cloudinary we are building the world’s best platform for end-to-end media management. As the leader in cloud-based image and video management for both web and mobile applications, Cloudinary is the natural choice for companies wanting to upload, store, transform, optimize and deliver media. Cloudinary is a profitable 2018 & 2019 Forbes Cloud 100 honoree with over 6,000 customers, half a million users around the world and a rapidly growing partner network.
We are searching for a tech-oriented Solutions Architect to help our customers make the most out of Cloudinary. As a member of our Customer Success team you will focus on guiding and increasing adoption of Cloudinary's solutions. If you're in the East Coast, come join our US team!
- Serve as the technical leader in a pre-sales and post-sales capacity for successful onboarding of Cloudinary’s platform
- Understand customer’s requirements and help design an optimal solution for their needs
- Work cross-functionally to help define requirements and architect custom solutions and identify blockers
- Provide escalated level of support for critical customer operational issues
- Engage in customer calls and onsite visits to consult, train and create future partnership growth
- 5+ years of experience as a Solutions Architect or Professional Services role
- Deep technical knowledge of web development technologies, web performance, CDN, or video
- Strong communication and presentation skills
- A passion for problem solving
- Bachelor or Master's degree in Computer Science or related
- May require some travel
- Must live in the East Coast region
We are hiring
Are you a fun, talented and experienced individual? Do you have an entrepreneurial spirit and passion for cutting-edge technologies? if so, come join us! Check out our job openings.