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Growing Shopify Customers Are Rethinking Visual Media With Cloudinary

Shopify’s story is one of rapid, remarkable expansion. What began as a platform for entrepreneurs has become the go-to cloud-based e-commerce platform for mid-market and enterprise retailers. Today, Shopify powers millions of stores worldwide, driving hundreds of billions of dollars in gross merchandise volume annually and commands 10% of global market share for e-commerce platforms.

As brands grow on Shopify, they have been known to encounter challenges around handling high volumes of visual content, maintaining fast performance under traffic spikes, and delivering consistent media experiences across channels and devices. Often, Shopify’s infrastructure and real-world scaling stress is where many brands find themselves needing smarter, more robust tooling and strategies to manage, customize, and deliver the flood of product photos, campaign visuals, and videos that define modern commerce experiences.

Shoppers rely on visuals to make purchasing decisions. Research shows that 82% of buyers purchase after watching a product video, and six photos plus two videos are now table-stakes for a product listing.

Shopify provides a strong foundation for e-commerce, but, as brands add more stores, and/or expand regions and campaigns, managing the volume of visual assets becomes more complex. Delivering content consistently and efficiently at scale demands tools and workflows that can handle the job. 

  • Maintaining a single source of truth becomes nearly impossible. Each storefront has its own siloed media library, leading to duplication, outdated versions, and inconsistent branding.
  • Operational errors grow with every new storefront. The more stores in play, the higher the chance of misaligned visuals, incorrect file versions, or broken media links that harm the customer experience.
  • Customization demands intensify. Seasonal campaigns, localized messaging, and regional product variations require repeated edits and uploads across every storefront.
  • Performance risks compound. With larger catalogs spread across multiple stores, ensuring fast load times and optimized experiences everywhere becomes harder to control.

These gaps add unwanted drag to essential operations, affecting brand consistency, and the customer experience. 

Resolving these issues is about safeguarding revenue from avoidable losses.

More than 10,000 brands already rely on Cloudinary to manage and deliver images and videos at scale. These include leading Shopify merchants like Mint Velvet, Mattel, Hydrow, and Corsair.

Instead of duplicating assets for every storefront, market, or channel, Cloudinary provides a single intelligent hub where teams upload once and instantly use those assets across all touchpoints, saving hours of re-uploading and manual mapping. AI tags all visuals instantly and at scale, for faster discovery, reduced duplication, and improved SEO.

Creative Teams, Photoshoot, ERP/PIM and Social connected to a Cloudinary Assets block, which is connected to Marketplaces, Shopify Stores, Email Marketing System, and Ads.

When everyone from marketers to developers, works from the same media library, the right assets are delivered to the right places. No outdated banners on your product pages, no off-brand visuals appearing in your campaigns. Smooth collaboration, faster execution, and an end to “Where did that image come from?” moments.  

Generative AI makes creating endless content variations, tailored to channel and/or region-specific needs, effortless. Cloudinary APIs automatically adjust for screen size, format, and network speed. What used to require hours of manual editing now happens in real time, at scale, without the complexity.

Campaigns, seasonal refreshes, and new product drops no longer crawl through manual upload cycles. With Cloudinary connected to Shopify, teams can update assets in bulk, sync metadata automatically, and see changes reflected across every storefront instantly.

Cloudinary’s industry-leading video transcoding and adaptive bitrate streaming capabilities reduce file sizes up to 80%, while maintaining optimal quality, enabling brands to add more engaging video content while overcoming video file size limitations within Shopify using AI generated thumbnails and previews. 

Premium fashion brand Mint Velvet upgraded from legacy systems to Cloudinary’s modern media platform, integrating directly with Shopify. Image delivery time dropped from 15 minutes to instant, bulk photoshoot uploads fell from 30 minutes to just five, and creative teams gained faster, more reliable workflows for launching campaigns across all channels. They also improved website and mobile performance: a clear example of how Cloudinary enables Shopify merchants to scale without compromise.

Together, Shopify and Cloudinary form a natural partnership. One powers storefront agility, the other ensures every image and video is brand-aligned and high-performing across every channel.

Cloudinary AssetLink connects Shopify directly to the Cloudinary Media Library. 

In just a few clicks, merchants can:

  • Upload visuals to Cloudinary once, and access them across any Shopify storefront.
  • Browse and bulk attach approved visuals to products directly within Shopify stores
  • Link public URLs for images and videos directly within custom Shopify themes, collections and blogs
  • Ensure asset versions, metadata and alt text stay in sync across every store
  • Repurpose visuals across Shopify stores, marketplaces, email or social media channels

Shopify makes it easy for businesses to launch and update their storefronts quickly, so they can keep up with changing customer needs.  Cloudinary ensures every image and video behind that storefront is intelligent and discoverable.

If you are an existing Cloudinary customer, explore and install Cloudinary AssetLink app from the Shopify App Store If you are new to Cloudinary, sign up for a free plan or get in touch with Cloudinary to learn how to bring Shopify and Cloudinary together.

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