MEDIA GUIDES / Web Performance

Explaining ADA Website Compliance

Making your website ADA compliant ensures everyone can use your site. When you focus on ADA website compliance, you welcome more visitors and keep them engaged. However, staying on top of ADA website compliance can feel overwhelming. Guidelines change, and as your site grows, keeping images, videos, and interactive elements accessible takes time and effort.

ADA website compliance matters and knowing how to find common issues that block people from using your site is essential to ensure you’re staying accessible. That includes applying Web Content Accessibility Guidelines into every aspect of your site–but what are they, and what falls under ADA website compliance?.

In this article, we’ll cover what ADA compliance is, understand the risks of ignoring ADA website compliance, from legal fines to hurting your reputation, and how clear audit logs can prove your site meets standards. Plus, we’ll point you to resources and partners who can help you. By the end, you’ll see how ADA website compliance can become a simple, built-in part of your process, improving user experience and supporting your business goals.

In this article:

Why ADA Website Compliance is Important

As you plan your digital strategy, you can’t ignore ADA website compliance. It’s a legal necessity, but more importantly, it affects the user experience for millions who depend on assistive technology. You open your content to a broader audience by aligning with ADA website compliance guidelines. Embedding accessibility checks into your workflow makes it easier to spot gaps before they become issues.

As regulations evolve, you need a solution that scales. Achieving ADA website compliance across a complex enterprise website can feel overwhelming if you rely on it manually. In this context, your risk profile hinges on ADA website compliance and the ability to prove it under audit.

Spotting Obstacles to Web Accessibility

Spotting gaps in ADA website compliance requires more than a checklist you tick off once. Often, barriers hide in plain sight: unlabeled images, missing transcripts, or color palettes that confuse screen readers. You need automated and manual reviews to track ADA website compliance in real-time.

It’s easy to overlook issues that undermine creative impact and brand trust without proper tooling. Relying solely on manual audits leaves room for human error when mapping metadata at scale. Instead, choose a workflow that plugs into your CI/CD so you can generate alerts when your ADA website compliance metrics slip. ADA website compliance should be prioritized, not an afterthought.

Typical Problems Making Websites Hard to Use

Unlabeled visual content is one of the most common breakdowns in ADA website compliance. When you skip alt text on images, you cut off a key path for screen reader users. Equally, videos without transcripts or captions leave out viewers who are deaf or hard of hearing. Even simple icons or graphical buttons can trip up assistive tools without clear labels.

Another hurdle appears when navigation elements don’t offer keyboard controls. If your menu structure blocks tab order, you force users into a mouse-only path that ignores ADA website compliance requirements. Low-contrast text or small clickable areas can also frustrate users with vision impairments.

Finally, other common barriers for ADA website compliance can include using heavy colors with poor contrast for important information. Those with limited vision or color blindness aren’t able to read text if there isn’t enough contrast, and screen readers aren’t able to distinguish between different colors to guide users to the right parts of a form or website.

Meeting ADA Compliance Standards for Websites

When you ensure ADA website compliance, your roadmap is the WCAG 2.1 from W3C. These guidelines break down accessibility into four core principles: perceivable, operable, understandable, and robust, each supported by testable success criteria at levels A, AA, and AAA.

Most enterprise policies require AA conformance, so that should be your first goal. Embedding these checkpoints into your design and development cycle means you’re not scrambling at launch; you’re building compliance as you go.

Turning those principles into action at scale calls for tooling that bridges the gaps between policy and practice. By integrating Cloudinary Image or Video into your workflows, you automate alt-text generation and generate video captions without custom scripts. As you tweak your front-end templates, Cloudinary’s Accessibility analysis flags any image or video asset that misses a success criterion, non-text content, or captions.

Want to see how Cloudinary’s Accessibility analysis? Check out our documentation for more information.

Rather than chasing down missing transcripts after a release, you catch them in pull-request checks. Instead of a quarterly manual audit, you have continuous compliance metrics at your fingertips. With Cloudinary’s real-time media optimization, performance, SEO, and ADA compliance are always met without compromise.

Putting Web Content Accessibility Guidelines into Practice

Translating WCAG into daily tasks often feels abstract until you map each success criterion to a concrete workflow. For example, when you upload an image, you configure Cloudinary to generate a draft alt attribute based on object recognition and let your content team refine it before publishing.

With prerecorded media, you enable automatic speech-to-text transcription and human-review workflows to meet caption requirements. By treating each guideline–like contrast minimums or keyboard focus order–as a step in your CI/CD pipeline, you turn policy into predictable outcomes.

The pace of ADA-related web accessibility lawsuits shows no sign of slowing. In 2023 alone, plaintiff firms filed over 4,500 ADA app and web accessibility suits. Those numbers translate into multi-thousand-dollar settlements and legal fees that eat directly into your IT and marketing budgets.

The Risks of Having a Website That’s Not Accessible

If you let the ADA website compliance slip go unnoticed, the fallout goes beyond courtroom exposure. Imagine a frustrated visitor unable to use your checkout flow or find product specs because images lack descriptive text.

According to WebAIM, 94.8% of the top one million home pages still exhibit automatically detected WCAG 2 failures, an error rate that translates to frustrated users, abandoned carts, and lost revenue. In a competitive market, every percentage point of abandonment can mean millions in missed opportunities.

On top of that, reputational damage can outlast any settlement. News of an inaccessible site circulates among accessibility advocates and social channels, eroding trust with partners and clients who expect inclusive design.

Where to Find Help for ADA Website Compliance

When tackling ADA website compliance, the first step is knowing where to seek guidance. The W3C’s WCAG 2.1 guidelines remain the definitive resource, offering clear success criteria for everything from text alternatives to keyboard navigation. Reading the official guidelines helps you translate abstract principles into concrete requirements, and it’s updated to reflect emerging accessibility needs.

As you vet solutions, check that any partner or platform you evaluate aligns its workflows with WCAG success criteria. When a vendor showcases automated alt-text generation or captioning, verify that it produces results conforming to AA standards.The goal is to achieve complete ADA website compliance; it’s not enough to just meet minimum requirements.

Beyond official standards, you’ll find value in tapping into specialized accessibility communities and consultancies. Organizations like the International Association of Accessibility Professionals (IAAP) and regional accessibility meetups connect you to experts who’ve guided enterprise teams through rigorous audits.

When you partner with a consultancy, they usually bring audit tools that integrate into development pipelines, surfacing ADA website compliance issues in pull requests, rather than months later during a production review. Their hands-on experience becomes your shortcut to avoiding common traps.

Of course, you don’t have to build or buy every piece of tooling on your own. Cloudinary Image, Video and built-in Accessibility Report offer support for maintaining ADA website compliance across images, video, and rich media. You simply plug Cloudinary into your content system, and it starts auto-generating alt text, transcribing audio tracks, and flagging any assets that miss success criteria.

Wrapping Up: The Path Towards More Accessible Websites

Building and maintaining ADA website compliance is a continuous journey rather than a one-off project. You begin by mapping your requirements to WCAG criteria, then embed checks into every production phase, design mocks, code reviews, content uploads, and deployment.

When every image carries meaningful alt text and every video includes accurate captions, you’re not just meeting a legal baseline, you’re extending your reach to audiences who would otherwise be excluded. You’re also arming your marketing and product teams with tangible metrics that show how accessible content reduces bounce rates and boosts engagement.

Ready to transform compliance from a daunting checklist into a strategic advantage? Cloudinary’s accessibility features integrate directly into your existing workflows, letting you automate alt-text generation, captioning, and contrast audits without disrupting your release cadence.

Reach out to Cloudinary today to see how you can streamline ADA website compliance across your media library and start delivering an inclusive experience for every user.

QUICK TIPS
Kimberly Matenchuk
Cloudinary Logo Tamas Piros

In my experience, here are tips that can help you better ensure and maintain ADA website compliance in image and video management:

  1. Leverage metadata tagging for dynamic accessibility
    Embed structured metadata (like ARIA labels, image purpose, or motion description) during asset creation. This enables dynamic adaptation of content for different accessibility tools without requiring manual intervention each time.
  2. Use AI-generated alt text with human validation workflows
    While AI-based alt text (like Cloudinary’s) accelerates compliance, always integrate a workflow step for human review and contextual refinement. AI can miss cultural nuance or mislabel scenes, so human input ensures accuracy and empathy.
  3. Maintain a versioned accessibility change log
    For audit trails and internal quality control, log every change made to improve accessibility per asset—such as when captions are added or alt text is revised. This helps demonstrate proactive compliance and continuous improvement.
  4. Create “accessibility-first” asset templates
    Build pre-configured templates for images and videos that enforce accessibility defaults—e.g., preset alt text fields, captioning enabled by default, and contrast-friendly color overlays for thumbnails.
  5. Develop accessibility personas in QA testing
    Simulate real-world use cases by including accessibility personas in testing protocols—like a screen reader user navigating product videos or a keyboard-only user accessing modal galleries.
  6. Automate color contrast checks in your media pipeline
    Integrate tools that run WCAG contrast ratio tests on image overlays, infographic text, and call-to-action visuals as part of your CI/CD to avoid post-production fixes.
  7. Pre-process videos for transcript indexing
    Extract and preprocess speech-to-text transcripts for videos in advance, enabling search engines and assistive technologies to “read” video content and improve discoverability.
  8. Label decorative media to skip screen readers
    Not all visuals need alt text—use aria-hidden="true" or empty alt tags for purely decorative assets to prevent noise in screen reader output, ensuring clarity for users.
  9. Embed accessibility metrics into media KPIs
    Track success metrics like “percentage of assets with verified alt text” or “caption completion rate” alongside typical KPIs (e.g., load time or SEO score) to elevate accessibility from a compliance task to a performance metric.
  10. Establish a rapid remediation protocol
    When accessibility issues are flagged (internally or externally), have a defined escalation and remediation process with SLAs, rollback plans, and real-time dashboard tracking to minimize user impact and legal risk.
Last updated: May 8, 2025